How to track referral statuses?

  1. Open your Refera Dashboard and go to "Referrals."
  2. Select a referral to view its current status:
  • Seen: The specialist has viewed the referral.
  • Scheduled: The patient has scheduled an appointment.
  • Complete: Treatment is finished, and the specialist may upload an operative report.
    • Example: A GP can check the dashboard to see if their patient has scheduled an appointment for wisdom tooth extraction.
  1. Notifications are sent for:
  • Completed referrals requiring follow-up.
  • Operative reports uploaded by the specialist.
  • Messages left by either party.
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